Student and Technical Support

Student Support


Proed College provides support services to its students. If students require assistance you should first contact the course trainer or assessor. 
If this is not possible or appropriate, then contact the Director of Courses +612 9906 1696.

Students should refer to the course handbook for information regarding:

How to contact your course trainer or assessor
Topics covered by the module / course
Required material and any texts as well as access to Proed College resources

Completing / submitting assignments or undertaking assessment
Grading of assignments

Technical Support


Students who experience difficulty accessing on-line modules, courses or resources should contact technical support.

Phone: +612 9906 1696
Fax: +612 9906 1672
Email: assistance@proedcollege.com
Please have ready your:

Full Name
Student / Client ID
Course Name
Course Code

Outline the specific nature of your problem including any error message you receive

You may be asked further security questions, such as your date of birth or employers name.